Sales Representative, Wholesale and Manufacturing, Technical and Scientific Products

Overview

Who is Sales Representative, Wholesale and Manufacturing, Technical and Scientific Products?

Sales representatives are hired by the manufacturers or wholesalers to ensure, smooth sale of their products or services to the customers. The customers could be a business, organization, government or direct sale to the people. Sales representatives work closely with customers and get to know what they want, help the employers to update the services/products according to the customer’s needs, report the scope for new introductions to the company etc. Since they are closely related to customers, sales representatives could be viewed as the face of the company, they ensure high quality customer service. They provide a complete and appropriate solution for customers, to make smooth transactions.

Typical day at work

What does Sales Representative, Wholesale and Manufacturing, Technical and Scientific Products do?

A sales representative, rather than selling directly to consumers, shows and sells a product or items to enterprises, organisations, and government bodies. Manufacturers and wholesalers need sales representatives since they are the ones that market and advertise their products. Sales agents have a wide selection of careers to choose from, as the products they offer might range from soft drinks to confectionery to office equipment to medicinal supplies. Each product necessitates a thorough grasp of the product, and salespeople are required to attend conferences and trade exhibitions to stay up with new items and consumer demands. Customers are sold retail items, commodities, and services by a sales professional. They collaborate with customers to determine their needs, develop solutions, and maintain a seamless sales process. They'll also use "cold phoning," company directories, and customer referrals to locate fresh sales leads.

• To sell the products/ services provided by the company.

• To ensure high quality customer service.

• To meet the goals established within the time constraints.

• To maintain the relationship with the existing customers.

• To coordinate with other departments and meet the new leads generated by the marketing professionals and close the sale using solid arguments and negotiations.

• To restock the supplies and arrange them orderly so as to gain easier access.

• To network with people, maintaining the old connections as well as new people.

• To reach out to customer leads through cold calling.

• To visit the potential customers office and bag in sales.

• Maintain official written records of each sale and customer.

• To resolve the customer complaints and maximize satisfaction.

Abilities & aptitude needed

What are the skills, abilities & aptitude needed to become Sales Representative, Wholesale and Manufacturing, Technical and Scientific Products?

The profile involves working directly with the customers and interpersonal skills are required to maintain connection with the customers. The ability to understand the non-verbal cues enhance the sales probability. To meet the sales goals within the time constraints the representative must have determination and perseverance. They must be motivated and target driven. The detailed reports and presentations require the employee to excel in MS Office. The familiarity with BRM and CRM practices are required. The stock maintenance would require organizational skills and time management.

Courses

Which course I can pursue?